Privacy Policy

Who we are

Our website address is: We are a wholly Australian owned company, Ecocool Pty Ltd, trading as Energy & Offgrid. We seek to comply with Australian laws regarding data and privacy protection for our customers.

What we do with your data

We securely store your personal contact data, and use it when you make a purchase, or we wish to contact you, sometimes to tell you about our new products and services. We don’t store payment data, and we use only secure platforms for payments, with industry standard banking level encryption. We aim to keep your private contact and other information safe.

We protect your data

We won’t share your personal information unless we are required to do so by law, for example for Tax or law enforcement purposes. We may share your contact information with third party service providers such as offgrid installers, but we generally will seek your permission before we do that.